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AI Copilot in CRM: How Support Agents Can Resolve Customer Queries Twice as Fast
8
min read

Learn how Indian D2C brands can resolve customer queries 2x faster with AI copilots in CRM. Boost agent productivity, cut handle time, improve CSAT, and scale support operations while maintaining personalized service.

October 11, 2025
Measuring the ROI of Marketing Automations: JMS Dashboard Essentials
6
min read

Discover how Indian D2C brands can measure marketing automation ROI with JMS dashboards—track true revenue impact, optimise workflows, and prove every rupee spent drives growth.

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Dynamic Segmentation Without Cookies: Leveraging First-Party Data with JMS
9
min read

Learn how Indian D2C brands can leverage first-party data with JMS to segment customers dynamically without cookies—boost engagement, personalisation, and privacy-compliant marketing ROI.

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How JMS Reduces Campaign Fatigue with Smarter Automation Rules
8
min read

Discover how Journey Management Systems reduce campaign fatigue with smarter automation rules—boosting engagement, retention, and ROI for Indian D2C brands.

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The Social Commerce Boom in India
9
min read

Discover how Indian D2C brands can dominate the ₹1,10,000 Cr social commerce market with WhatsApp shopping, live selling, and influencer-driven sales. Adapt & grow today!

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Changing Search & Shopping Behaviours
7
min read

Discover how Indian consumers are shifting from Google to marketplaces, social search & video discovery. Learn how D2C brands must adapt for better visibility & conversions.

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How to Reduce Returns & Improve Post-Purchase Experience
8
min read

Learn how Indian D2C brands can reduce return rates, improve post-purchase experiences, and boost retention with AI-driven strategies, seamless refunds & smart exchanges.

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The D2C E-commerce Shift: 2024 → 2025
10
min read

Discover key D2C ecommerce trends in India for 2025—WhatsApp commerce, AI-driven personalization, fast fulfillment, and influencer-led shopping. Stay ahead in the game!

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360° Customer Profiling Data
10
min read

Discover how 360° customer profiling helps Indian D2C brands lower CAC, reduce RTOs, and boost retention with data-driven insights. Optimize every stage of the customer journey today!

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Delivery Management System: Definition, Benefits & Best Practices
6
min read

Discover what a delivery management system is and how it optimises logistics with automation, real-time tracking, and analytics. Learn benefits and best practices

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