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AI Copilot in CRM: How Support Agents Can Resolve Customer Queries Twice as Fast
8
min read

Learn how Indian D2C brands can resolve customer queries 2x faster with AI copilots in CRM. Boost agent productivity, cut handle time, improve CSAT, and scale support operations while maintaining personalized service.

October 11, 2025
Measuring the ROI of Marketing Automations: JMS Dashboard Essentials
6
min read

Discover how Indian D2C brands can measure marketing automation ROI with JMS dashboards—track true revenue impact, optimise workflows, and prove every rupee spent drives growth.

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Dynamic Segmentation Without Cookies: Leveraging First-Party Data with JMS
9
min read

Learn how Indian D2C brands can leverage first-party data with JMS to segment customers dynamically without cookies—boost engagement, personalisation, and privacy-compliant marketing ROI.

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How JMS Reduces Campaign Fatigue with Smarter Automation Rules
8
min read

Discover how Journey Management Systems reduce campaign fatigue with smarter automation rules—boosting engagement, retention, and ROI for Indian D2C brands.

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Retail Logistics Management: Challenges and Best Practices
8
min read

Explore the essentials of retail logistics management, including key components, challenges, and best practices, to optimize your supply chain and enhance customer satisfaction.

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Creating Effective Communication FLOWS | Marketing Automation at Its Finest
8
min read

Discover how D2C brands can use automated communication FLOWS to boost retention, reduce costs, and increase conversions. Learn the power of WhatsApp automation, AI-driven engagement, and data-backed marketing strategies for long-term growth

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Marked RTO Order Reject – Causes, Impact, and Prevention Strategies
8
min read

Learn the causes and impact of Marked RTO Order Rejects in e-commerce. Discover proven strategies to reduce RTO, cut losses, and improve delivery success.

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What is a Purchase Requisition? Examples and Best Practices
6
min read

Define a purchase requisition through definitions, examples, and best practices. Learn how it boosts procurement efficiency vs purchase orders.

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The Age of Always-On Shopping
8
min read

Discover key e-commerce trends for Indian D2C brands in 2025—WhatsApp commerce, AI-driven personalization, influencer marketing & customer retention strategies.

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Why Returns & Abandoned Carts are Killing Brands
7
min read

Indian D2C brands lose ₹16,000 Cr+ yearly to returns & cart abandonment. Learn data-backed strategies to prevent refunds, boost exchanges & recover lost sales via WhatsApp.

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