Resources

Discover how delivery speed, packaging, and communication directly influence D2C customer retention and repeat purchase rates in India.

Discover if UPI-first checkout boosts D2C conversions. Explore real data on adoption, RTO, incentives, and when prepaid strategies truly work.

Explore D2C automation playbooks for COD to returns. Learn how to eliminate manual tasks, cut RTO, speed refunds, and boost customer satisfaction.

Understand the difference between controllable and uncontrollable returns in e-commerce. Explore examples, causes, and strategies for reducing costly returns in India.

Learn how to handle customer returns effectively in India. Discover clear policies, smooth processes, and real examples to improve e-commerce satisfaction.

Discover the top reasons for cart abandonment in India, from hidden costs to poor UX, and actionable fixes to convert more visits into sales.

Learn how Indian D2C brands can resolve customer queries 2x faster with AI copilots in CRM. Boost agent productivity, cut handle time, improve CSAT, and scale support operations while maintaining personalized service.

Discover how Indian D2C brands can measure marketing automation ROI with JMS dashboards—track true revenue impact, optimise workflows, and prove every rupee spent drives growth.

Learn how Indian D2C brands can leverage first-party data with JMS to segment customers dynamically without cookies—boost engagement, personalisation, and privacy-compliant marketing ROI.