Resources

Learn how intelligent payment routing helps D2C brands increase payment success rates, reduce COD fallbacks, and minimise manual reconciliation work.

Learn how D2C brands measure WhatsApp ROI using deliveries salvaged and NDRs resolved. Track real operational impact beyond open rates.

Learn how D2C brands design conversation routing to decide when bots should respond and when to escalate to human agents for faster customer support resolution.

Explore the pros and cons of WhatsApp Business for small enterprises. Understand its benefits and limitations to make an informed decision

Learn how to build and grow a vibrant WhatsApp Business community with our detailed guide. Boost brand engagement and online presence. Start your journey today!

Maximize your eCommerce success with Pragma's real-time dashboard. Gain 24/7 access to clear data visualization and actionable insights for informed decisions

RFM Automation, standing for Recency, Frequency, and Monetary, is a powerful marketing strategy for D2C brands, essential in the omnichannel era. RFM analysis segments customers based on their purchasing habits, thus aiding in personalised marketing. Businesses adopting RFM have seen a 10-15% average increase in revenue.

The Q1 2023 D2C Marketing Report reveals that a majority of marketers are not optimally using technology. This year, video marketing emerged as a top priority, with 84% of organizations planning to invest in it. Also, an increased focus on social media and community building was observed.

he speed of checkout has a profound influence on D2C brands, particularly in the Indian market where patience is a luxury. Statistics show that rapid checkout systems, which significantly reduce checkout times and increase engagement rates, can retain more customers.