Resources

Learn how Indian D2C brands can reduce sale return rates with smart policies, quality checks, and exchange-focused strategies to protect profits and trust.

Discover why “Where Is My Order?” remains India’s top eCommerce query and how proactive tracking, automation, and clear updates reduce customer anxiety.

Learn how Indian D2C brands can build customer trust without deep discounts through transparency, reliability, and exceptional experiences.

This is Stage 2 of drop-off, where consumers got so close to a purchase, to the checkout stage, but didn’t make a purchase due internal or external factors.

This is Stage 1 of drop-off, the very initial stage where potential customers backed-off due to lack of 1 or more details. Identifying what they are and answering those needs is how brands can avoid potential loss in revenue.